Amy Webb

"Southwest travelers: Factor in at least 40 min to get through what seems like a short security line. After that is a train (waiting time + 7 min ride) and getting to the gate, which can be a walk."

"I truly loathe this station. Staff are unforgivably rude."

"RE: the Sun's comment about wanting to hang out and do work here. What?!? This place is loud, the personnel are awful and the coffee is worse. Provincial thinking, Sun."

"Very crowded, great reputation, lousy bagels. Spread a transparent layer of cream cheese as if it was butter. I dont think they know any better. We won't be back."

"This is by far my favorite W. Excellent, friendly staff, larger than usual rooms for a W."

"Sunday brunch is terrible -- most of the food was grossly undercooked and the selection was paltry. There are plenty of other options, even on private islands with private boats. Skip this one."