Mark Epstein

"The store is amazing. Great food and helpful friendly staff. The new app is horrible. Difficult to navigate and half the time you can’t pull it up because cell service is pretty bad in the store."

"Of my last 6 orders here, only one has been completely correct."

"Service has always been impeccable every time I’ve eaten here. And this is a steakhouse that knows exactly how to cook a steak medium-rare!"

"The ketchup dispenser doesn’t work and the eat-in customers are forced to listen to Fox News blaring through the restaurant. Something neutral like ESPN was requested but refused."

"Out of toilet paper in the men's room. Inexcusable."

"Filet mignon, medium rare, perfect!"