Ben Tuff

"Service still as bad as a year ago. Grumpy, abrasive and unsmiling. Food remains so-so and overpriced. Check back in a year."

"Hell on earth. Home of those who travel once a year and unionised morons working on security. Welcome to the UK."

"Don't come here if you are late for a flight. Slooooow service."

"Immigration is terrible here. Better going to Incheon. Quicker even though you are miles outside town. Little point of city centre to city centre flights when you get constant delays and queues."

"Buy tickets online and they are half price."

"All a little chaotic. Just be assertive and carry your own stuff and buy your own ticket. Don't take the touts word on ANYTHING! Plenty of food and drink options and an ATM just outside the terminal."