Bill Hazelton

"The slowest moving ticket counter in the history of man kind. Took me over an hour to rebook a flight on a Tuesday morning. Hell on Earth is American Airlines."

"If you're booking ski school for your kids, make sure you ask for the mountain you want. Reservation dopes forgot to tell me that and the kids ended up taking lessons separately. Pretty lame."

"Art has the personality of a car crash victim but the sandwiches are really good."

"The omelette was bigger than my head. And I have a large head. Good, inexpensive food with outrageous portions."

"Long wait for the doctor."

"Lots of ragged equipment with break downs that leaves an already crowded g lacking machines."